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Terms of service

Last updated: 18 October 2026

Welcome to Naturenna. By accessing or purchasing from naturenna.in, you agree to these Terms.

1. About us This store is operated by Sojat Herbals Private Limited (CIN U24304RJ2020PTC071436), which manufactures and sells its products under the brand Naturenna. Registered office: Block H, Ganpati Vihar Colony, IOC Colony Road, Sojat, District Pali, Rajasthan 306104, India. Corporate office: C245 A, Sairang Srushti, Punawale Road, Jambe, Pune, Maharashtra 411033, India.

2. Products & pricing We sell natural henna and hair and personal-care products. All prices are in INR (₹) and inclusive of applicable taxes unless stated otherwise. We may update prices, descriptions, and availability at any time without notice. Product colours and results may vary by individual, hair type, and screen display.

3. Orders Your order is an offer to buy. We reserve the right to accept or decline any order (for example, stock issues, pricing errors, or suspected fraud). A contract is formed only when we dispatch your order.

4. Patch test & disclaimer Our products are for external use only. We strongly recommend a patch test 24–48 hours before use. Discontinue use if irritation occurs. The information on our site is general and not a substitute for professional medical advice. Naturenna is not liable for allergic reactions or misuse.

5. Payments We accept UPI, cards, net banking, Razorpay, and Cash on Delivery (no extra charge for COD). Payments are processed by secure third-party gateways.

6. Shipping, returns & refunds Governed by our Shipping Policy and Refund Policy, which form part of these Terms.

7. Intellectual property All content on this site — logos, images, text, and design — is owned by Sojat Herbals Private Limited (Naturenna) and may not be used without written permission.

8. Limitation of liability To the maximum extent permitted by law, our liability for any claim is limited to the amount you paid for the product in question.

9. Governing law These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Pali, Rajasthan.

10. Contact support@naturenna.in • WhatsApp +91 89550 31649 • Sojat Herbals Private Limited, C245 A, Sairang Srushti, Punawale Road, Jambe, Pune, Maharashtra 411033

Support